• Terms Conditions

TERMS AND CONDITIONS OF USE (“TERMS”)

1. USE OF THE SIGHTLY APP
The Sightly mobile application and mobile responsive website (collectively, “Sightly App”), administered by Waterdown Optometric Clinic (“Waterdown Optometric Clinic”), is for your personal use and information. Use of our Sightly App is subject to the following Terms and applicable laws. By downloading and using our Sightly App, you accept the Terms, without limitation or qualification. If you do not agree with any of the Terms, please do not use or download our Sightly App. You are responsible to ensure that your access to this Sightly App and material available therein are legal in each jurisdiction in which you download or use our Sightly App or such material.

2. EXCLUSION OF WARRANTIES
Waterdown Optometric Clinic makes no representation or warranty regarding the functionality, condition or suitability for use of the Sightly App. ALL MATERIAL OR INFORMATION ON THIS SIGHTLY APP IS PROVIDED TO YOU "AS IS" WITHOUT WARRANTIES OF ANY KIND. Waterdown Optometric Clinic AND ITS AFFILIATED AND RELATED ENTITIES, AND ITS LICENSORS AND JOINT VENTURE PARTNERS (collectively “the Waterdown Optometric Clinic Parties”) DISCLAIM ALL WARRANTIES OR CONDITIONS, WRITTEN OR ORAL, STATUTORY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. These exclusions are in addition to any specific exclusion otherwise provided in these Terms.

3. LIMITATION OF LIABILITY
THE Waterdown Optometric Clinic PARTIES WILL NOT BE LIABLE FOR ANY DAMAGES, EITHER DIRECT OR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL, FOR USE OF OR INABILITY TO USE MATERIAL, PRODUCTS OR SERVICES OF ANY KIND, DELAY OF OR PARTIAL DELIVERY, TERMINATION OF RIGHTS OR LOSS OF PROFITS, DATA, BUSINESS OR GOODWILL, WHETHER ON A CONTRACTUAL OR EXTRACONTRACTUAL BASIS, OR TO PROVIDE INDEMNIFICATION OR ANY OTHER REMEDY TO YOU OR ANY THIRD PARTY. Your sole and exclusive remedy is to discontinue using and accessing our Sightly App.

4. ACCURACY OF INFORMATION
Although Waterdown Optometric Clinic endevours to include accurate and up-to-date information on our Sightly App, it makes no warranties or representations as to the accuracy or currency of information presented on our Sightly App. Waterdown Optometric Clinic shall not be held responsible for any action taken that is based on the information presented on our Sightly App, and you agree that all use of our Sightly App, its content, or its services, is solely at your own risk.

5. LINKS
Links and references to other websites are provided as a convenience only. Waterdown Optometric Clinic does not expressly or implicitly endorse other websites or any informational content or material, or the accessibility thereof, via such links, and does not assume any responsibility for any such other websites, their content, or products or services offered thereon. Waterdown Optometric Clinic does not make any representations or warranties as to the security of any information, including personal information that you might be requested to give any third party.

6. VIRUSES, ETC.
Waterdown Optometric Clinic does not represent or warrant that the services, information or materials accessed on our Sightly App will be uninterrupted or free of errors, defects, viruses or other harmful components, or that any such problems which are discovered will be corrected.

7. DAMAGE TO OTHERS
You agree not to introduce into or through our Sightly App any information or materials which may be harmful to others. Among other things, you agree not to include, knowingly or otherwise, any error or defect in material or information which may, among other things, be false, fraudulent, libelous , slanderous, defamatory or obscene, promote hatred, or otherwise give rise to a criminal offence or civil liability on the part of any person or entity.

8. RESERVATION OF RIGHTS
All rights not expressly granted in these Terms are reserved to Waterdown Optometric Clinic. Nothing contained in these Terms shall be construed as conferring by implication, estoppel or otherwise any license or right under any copyright, patent, trade-mark or other intellectual right of Waterdown Optometric Clinic or any other person or entity.

9. CHANGES TO TERMS
Waterdown Optometric Clinic may revise these terms and conditions from time to time by updating the Terms without notice, and you agree to be bound by the then current Terms when you access our Sightly App.

10. JURISDICTION
Our Sightly App is administered by Waterdown Optometric Clinic from ON, Canada. Waterdown Optometric Clinic makes no representation that materials on our Sightly App are appropriate or available for use in other locations. The Terms are governed by ON law and the applicable laws of Canada therein without reference to principles of conflict of laws. You agree to be bound by such laws and to submit to the jurisdiction of the courts of ON, regarding the use of our Sightly App or the interpretation or application of the Terms.

11. SURVIVAL & SEVERABILITY
These Terms apply while you are accessing our Sightly App and remain in effect thereafter, subject to section 10. In the event our Sightly App is no longer accessible to you, the provisions set out in section 2, 3 and 11 of these Terms shall survive thereafter. If any provision of the Terms is prohibited by or invalid under applicable law, such provision shall be ineffective to the extent of such prohibition or invalidity without invalidating the remainder of such provision or the remaining Terms.

PRIVACY POLICY
Our Sightly App and associated services allow users a convenient means of: (i) requesting appointments; (ii) locating our practice; and (iii) purchasing products that we offer through our practice. As you use our Sightly App and associated services, we want you to be clear on how Waterdown Optometric Clinic may be using information in regard to your privacy. Our Privacy Policy explains:

  • What information we collect and why we collect it.
  • How we use, share and protect that information.
Your privacy matters to Waterdown Optometric Clinic, so whether you are new to our Sightly App or a long-time patient, please take the time to get to know our practices - and if you have any questions contact us (see below for our contact information). If you do not agree with our policy and practices, do not download, register with or use our Sightly App. By downloading, registering with or using our Sightly App, you agree to this Privacy Policy. This Privacy Policy and the Terms are effective as of January 1, 2018 but they may be updated from time to time. Your continued use of our Sightly App after such updates is deemed to be acceptance of those changes, so please check the Terms and this Privacy Policy periodically for updates.

COLLECTION OF INFORMATION
After download, the Sightly App will collect the information that you provide, which may include personal and health information as well as a photo of your prescriptions, and submit them to our Sightly App. WHAT OTHER INFORMATION DOES OUR SIGHTLY APP COLLECT?

 

Information you may provide

  • Personal information such as name, email address, year of birth, shipping/billing address, telephone number and in the case of users under the age of 19, date of birth.
  • Health information (prescription photo and related information.
  • Username, passcode, other registration information to access your account.
  • Access to your device’s camera, photo library, or microphone. Information from your use of our Sightly App
  • Information about your device and your device’s operating system.
  • Information about the way you use our Sightly App, such as push notifications.
  • Diagnostic information about your device such as error or crash events.

Information on your location When you enable a location-based service, information about your location may be collected for troubleshooting or to enhance your experience with our Sightly App.

 

HOW DOES Waterdown Optometric Clinic USE THE INFORMATION WE COLLECT? 
Waterdown Optometric Clinic uses the information we collect to provide, maintain, protect and improve the quality of our services, to develop new offerings and services, and to protect Waterdown Optometric Clinic and its users. 

Information we collect may be used to:

  • Activate your network services to connect to our Sightly App database.
  • Perform diagnostic services such as error reporting in order to improve our Sightly App.
  • Identify usage trends.
  • Perform data analysis and audits.

 

DOES Waterdown Optometric Clinic SHARE YOUR PERSONAL INFORMATION? 
Waterdown Optometric Clinic may share information with governmental authorities, companies, organizations or individuals outside of Waterdown Optometric Clinic if we have a reason to believe that access, use, preservation, or disclosure of that information is reasonably necessary to: 

  • Meet applicable laws, regulations, legal processes or enforceable governmental requests.
  • Enforce applicable Terms, including investigation of potential violations.
  • Detect, prevent, or otherwise address fraud, security or technical issues. (collectively, “Required Disclosures”).

 

INFORMATION FROM CHILDREN
Our Sightly App is not intended for any user that is a legal minor in his/her province of residence and we do not knowingly collect personal information from minors. We request that minors do not use our Sightly App or submit any personal information through our Sightly App.

CHOICES
If you do not want our Sightly App to collect the information outlined do not download our Sightly App or if downloaded already, delete it from your device. You may discontinue information collection by uninstalling our Sightly App. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

INFORMATION SECURITY
Waterdown Optometric Clinic has established appropriate physical, electronic and administrative safeguards to protect the information we collect from or about our Sightly App users. Aside from Required Disclosures, we restrict access to personal information to Waterdown Optometric Clinic employees, contractors and agents who need to know that information in order to process it for us, and who are subject to confidentiality obligations.

The safety and security of your information also depends on you. Where you have chosen a passcode for access to certain parts of our Sightly App, you are responsible for choosing an appropriate passcode and for keeping this passcode confidential. We ask you not to share your passcode with anyone.

INFORMATION RETENTION
Information, including personal and/or health information, may remain on your phone for as long as our Sightly App is installed on your device. In addition, if, instead of using our Sightly App to directly take a photo of your prescription, you choose to upload a prescription photo from your photo library, the prescription photo in your photo library will be saved there in accordance with your personal settings.

For ease of use, our Sightly App temporarily stores some user provided information, such as user name and passcode until our Sightly App is closed. Waterdown Optometric Clinic retains information collected through our Sightly App for as long as it is necessary to provide products and services to you, including those described above. We also will retain your information for as long as necessary to comply with applicable laws, regulations and court orders. We will engage you in key decisions at appropriate times during your use of our Sightly App such as allowing push notifications, email notifications, linking of user accounts, or collection of geolocation information.

DO NOT TRACK SIGNALS
Our Sightly App does not track users over time and across third party websites to provide targeted advertising, and therefore does not respond to Do Not Track (“DNT”) signals. However, some third party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. If you are visiting such sites and do not want to be tracked, please adjust your web browser settings so third parties know you do not want to be tracked.
Some web browsers have a DNT feature. This feature allows you to tell websites you visit that you do not want to have your online activity tracked. These features are not yet uniform across browsers. Our Sightly App is not currently set up to respond to those signals.

PRIVACY POLICY CHANGES
We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will post the new privacy policy on this page with a notice that the privacy policy has been updated.

CONSENT
By downloading and using our Sightly App, you are agreeing to our collection, use and sharing of information as set forth in this Privacy Policy.

ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION
Please contact our office to request access to, correct or delete any personal information that you have provided to the us via our Sightly App. In addition, if you wish to update your personal information that is saved in our Sightly App, you may make the changes directly yourself by clicking on the “My Account” tab or “Profile” tab of our Sightly App and amending your information accordingly. Please note that changes you make directly to your personal information under the “My Account” tab or “Profile” tab will not be automatically transmitted to our office practice management system, and so you will need to notify the our office separately as outlined above.

CONTACT US
If you have questions regarding this Privacy Policy and our privacy practices, please contact us via email at no-reply@waterdownoptometric.ca (please include “Sightly App Privacy Policy” in the subject line).